Return & Refund Policy
Certainly, here's the revised version of the sample return and refund policy with your company name, "CYBER MART":
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**Return and Refund Policy - CYBER MART**
Thank you for shopping at CYBER MART. We're dedicated to ensuring your satisfaction with our products and your shopping experience. If you're not entirely pleased with your purchase, we're here to assist you.
**Returns**
You have [7] calendar days to initiate a return from the date of receipt. To qualify for a return, the item must be in unused condition, in its original packaging, and with the receipt or proof of purchase.
**Refunds**
Upon receipt and inspection of the returned item, we will promptly notify you of its status. If your return is approved, we will initiate a refund to your original payment method. The credit will be processed within a certain number of days, as per your card issuer's policies.
**Exchanges**
Should you wish to exchange an item for a different one, kindly reach out to us within [7] calendar days of receiving your purchase. Our team will guide you through the exchange process.
**Shipping**
You are responsible for covering the shipping costs for returning your item. Shipping fees are non-refundable. If a refund is issued, the cost of return shipping will be deducted from the refund amount.
**Contact Us**
For any queries regarding the return process, please contact us at [Customer Service Email or Phone Number]. We're here to help!
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Feel free to further personalize this policy to match the specifics of your business. If you have any legal concerns, it's advisable to consult with professionals in that field to ensure your policy meets all necessary legal requirements.